This Privacy Policy describes how baldhead.world (the “Site” or “we”) collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.

Collecting Personal Information

When you visit the Site, we collect certain information about your device, your interaction with the Site, and information needed to process your purchases.

Device information

• Examples of Personal Information collected: version of web browser, IP address, time zone, cookie information, what products you view, search terms, and how you interact with the Site.
• Purpose of collection: to load the Site accurately for you, and to perform analytics on Site usage to optimize our Site.
• Source of collection: Collected automatically when you access our Site using cookies, log files, tags, or pixels.
• Disclosure: shared with our platform provider. 

Order information

• Examples of Personal Information collected: name, billing address, shipping address, payment information (including credit card numbers, Tabby details), email address, and phone number.
• Purpose of collection: to fulfill our orders, arrange for shipping, and provide you with invoices and order confirmations, communicate with you, screen our orders for potential risk or fraud, and if you opt-in, send product updates or offers.
• Source of collection: collected directly from you.
• Disclosure for a business purpose: shared with our processor Shopify.

Customer support information

• Examples of Personal Information collected: name, email and details of your inquiry.
• Purpose of collection: to provide customer support.
• Source of collection: collected directly from you.
• Disclosure for a business purpose: only shared with service providers that help us deliver customer support.

Minors

The Site is not intended for individuals under the age of 18. We do not intentionally collect Personal Information from children. If you are the parent or guardian and believe your child has provided us with Personal Information, please contact us at the address below to request deletion.

Sharing Personal Information

We share your Personal Information with service providers to help us deliver our services and fulfill our contracts with you, as described above. For example:

• We use Shopify to power our online store. You can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy.
• Payment processors and shipping providers to complete transactions and deliver your order. 
• Authorities or legal bodies if required by law.

We do not sell your personal information.

 

Behavioural Advertising

We May use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you.

• Google Analytics: helps us understand how our customers use the Site. You can read more about how Google uses your Personal Information here.You can also opt-out of Google Analytics here.
• You can manage your ad preferences here:
  • Facebook
  • Google
• You can also opt out via the Digital Advertising Alliance.

For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page

Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.

Using Personal Information

We use your personal Information to:

• Offer products for sale
• Process payments
• Ship and fulfill orders
• Provide customer support
• Keep you updated on new products, services, and offers (if you choose to receive them)

Lawful basis

Depending on where you live, you may have certain rights regarding your personal information.

For customer in the European Economic Area (EEA)

Under the General Data Protection Regulation (GDPR), you have the right to:

• Access the personal information we hold about you.
• Request correction, updates, or deletion of you information. 
• Object to or restrict certain processing. 
• Request data portability to another service.
• Withdraw consent for optional uses (such as marketing emails).
  

We process your personal information under the following legal bases:

• Your consent;
• The performance of a contract with you (e.g., fulfilling an order)
• Compliance with our legal obligations;
• Out legitimate business interests, provided they do not override your fundamental rights and freedoms.

For customer in the GCC 

Under local data protection laws (such as Saudi Arabia's PDPL), you have the right to:

 

• Access the personal information we hold about you.
• Request correction or updates to your information. 
• Ask us to delete your information when it is no longe rneeded for business or legal reasons.
• Object to or restrict certain processing. 
  
• Withdraw consent for optional uses, including marketing emails or cookies.

How to exercise your rights

To exercise any of these rights, please contacts us at: baldhead@baldhead.world. We may need to verify your identity before responding to your request.

Retention

When you place an order through the Site, we will retain your Personal Information for our records unless and until you ask us to erase this information. 

Automatic decision-making

We do not use fully automated decision-making that has a significant legal effect on you. Shopify may use limited automated tools (e.g., temporary fraud protection).

 

Cookies

Cookies are used to imporve your browsing experience, keep your cart active, and help us understand how the Site is used. Most browsers accept cookies automatically, but you can manage preferences through browser settings. Learn more here.

We use the following cookies to optimize your experience on our Site and to provide our services.

Do Not Track

Please note that because there is no consistent industry understanding of how to respond to “Do Not Track” signals, we do not alter our data collection and usage practices when we detect such a signal from your browser.

Changes

We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.

Contact

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at baldhead@baldhead.world or instagram: @baldhead.world